ServiceNow Employee Count
FY2012 – FY2025
ServiceNow (NOW) employed 50,000 people in FY2025 — about $265.6K in revenue per employee and $35.0K in net income per employee.
ServiceNow Employees by Year
Total employees per fiscal year — labels show year-over-year change
Over 11 years (FY2015–FY2025), ServiceNow's workforce grew 29.8% a year while revenue grew 29.4% a year — roughly in step with headcount, so output per employee held broadly steady. A recent year-over-year swing of 90.2% likely reflects an acquisition, divestiture, or reporting change rather than organic hiring.
Understanding Employee Metrics
Employee count is the total headcount ServiceNow reports in its annual filing, typically as of the fiscal year-end; where a company reports them, the figure includes part-time and seasonal staff, which can make retail and consumer headcounts swing with the calendar. Revenue per employee (revenue ÷ headcount) and net income per employee gauge workforce productivity — the higher and the more steadily they rise, the more output each employee generates. Comparing headcount growth with revenue growth shows operating leverage: revenue outpacing hiring means rising productivity, while headcount outpacing revenue can signal margin pressure. Productivity varies enormously by business model, so it is most meaningful compared with sector peers rather than across industries.
ServiceNow Workforce Productivity
| Fiscal Year | Employees | YoY | Revenue / Employee | Net Income / Employee |
|---|---|---|---|---|
| FY2025 | 50,000 | +90.2% | $265.6K | $35.0K |
| FY2024 | 26,293 | +16.0% | $417.8K | $54.2K |
| FY2023 | 22,668 | +10.9% | $395.8K | $76.4K |
| FY2022 | 20,433 | +21.0% | $354.6K | $15.9K |
| FY2021 | 16,881 | +28.9% | $349.3K | $13.6K |
| FY2020 | 13,096 | +26.3% | $345.1K | $9.1K |
| FY2019 | 10,371 | +27.2% | $333.7K | $60.4K |
| FY2018 | 8,154 | — | $319.9K | -$3.3K |
| FY2016 | 4,801 | +30.2% | $289.6K | -$94.1K |
| FY2015 | 3,686 | +30.4% | $272.8K | -$53.8K |
| FY2014 | 2,826 | +54.4% | $241.5K | -$63.5K |
| FY2013 | 1,830 | +69.9% | $232.0K | -$40.3K |
| FY2012 | 1,077 | — | $226.3K | -$34.7K |
Per-employee figures use annual revenue and net income divided by fiscal year-end headcount. Dashes mark years without a matching income statement.
How ServiceNow Compares — Revenue per Employee
ServiceNow versus related companies, each at its latest reported fiscal year. Higher revenue per employee means more output per person — most meaningful within the same sector.
Revenue per employee = latest annual revenue ÷ fiscal year-end headcount. ServiceNow is highlighted.
Frequently Asked Questions
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